Professional Summary


  A tri-lingual, USA (Engineering and MBA) educated middle/senior candidate with background in technical, sales, marketing and management, offering more than 20 years of experience in huge Telecoms and ICT corporate environments across North America, Middle East and Asia.


     Two academic degrees from reputable educational institutes in United States of America; BSc (EE) and MBA.



          Marconi, Huawei, CISCO Gold partner, AVAYA Gold partner


          Fixed SP / Mobile SP/ICT SP (Services Provider)



           Engineering, Installation, Documentation, Testing, and Support


          Sales, Marketing, Marketing Communications (MarCom), Customer Care and Strategy, and Marketing Intelligence


     Expert, Tactical Solutions Enterprise – SP

     Expert Planning and Performance Management – SP

     Sales Manager -Corporate Business Unit (Oil & Gas, & SERVICES Sector) – SP

     Client Director (Oil & Gas, Telecom, Government Sectors) – System Integrator

     Director (A) Sales and Marketing (Operators, Government) – Vendor

     Account Manager (Multiple verticals) – Vendor

     District Sales Manager -Mid West – Vendor

     Technical Sales Engineer – Vendor


     Selected for Expert’s & Advisers Program

     Selected for Marketing Academy  

     Selected as a High Potential STAR ★

     Exceeding sales target in 16 straight quarters with millions in sales each year

     Introducing 3.5G Mobile network for one of the top SP in Gulf

     Introducing first 3G Huawei modem in a gulf country for Mobile SP

     Half a million sales of Transmission products/solutions in one month during first year of assignment


     customer relationship, business development, change management, staff management & training, marketing intelligence and strategic insight, events support, and decision making.

Soft skills  

     Team building, Coaching and Mentoring, Communication, Effective Stress and Time Management, Managing Change in challenging Times.  



Curriculum Vitae


A tri-lingual, USA, Electrical Engineering and MBA, educated, candidate offering technical and managerial background with 20 years of experience in huge corporate environments across 3 continents, seeks career growth by offering his services in a middle/senior level Sales, Marketing, Communications or Management position which requires expertise in customer relationship, business development, change management, staff management & training, marketing intelligence and strategic insight.  



  • Expert, Tactical Solutions Enterprise

A leading Gulf Mobile/Fixed/ICT Service Provider (Telecommunications industry) March 2014 — present

– Conducting Business Feasibility Studies on Enterprise opportunities for fixed, mobile and internet, in order to boost revenue and retain existing clients. – Reporting to VP (Corporate Business Unit) about the cross departmental (sales, marketing, and customer care departments) health – Preparing weekly and monthly Corporate Business Unit (CBU) performance reports for Corporate Strategy department, VP, which are shared with C-Level – Identifying areas of enhancements, and suggesting improvements – Interviewing potential candidates along with HR for Corporate Business Unit – Providing market intelligence and working with Marketing Communications on branding assignments -Conducting site surveys for potential fixed and mobile projects and compiling feasibility reports -Interacting with vendors, and analysts about the latest developments in ICT offerings such as m-health, m-commerce, m-government, and smart cities, and staying updated about the latest industry trends such as cloud computing, IoT/IoE, wearable, Over the Top players (OTT), and the evolving ‘landscape’ of Telecom & ICT

Key Responsibilities: Corporate health monitoring, talent hunting, brand enhancement, ensuring business case feasibility, marketing intelligence, and liaising across Business Units (BU)  


  • Manager – Sales

A leading Gulf Mobile/Fixed/ICT Service Provider (Telecommunications industry) January 2010 — March 2014

– Managing sales activities including supervision of contracts, sales team, and training of teams, customer relations, partner relations, & related financial performance – Developing and managing KAMs and AMs ensuring revenue, subscription and customer satisfaction growth in line with Corporate BU strategic objectives, from the Oil and Gas and SERVICES sectors – Leading major Government tenders and supporting (K)AMs towards tender submission -Developing and managing client relationships to up-sell/cross sell fixed and mobile services and solutions – Interviewing candidates for positions of (K)AM positions – Providing market intelligence to Corporate BU Marketing concerning customer requirements – Supporting sales dept. by representing Company in Telecom / ICT events

Key Responsibilities: Meeting/exceeding sales targets, talent hunting, training/grooming (K)AM teams, customer relations & business development, and liaising with marketing and other Business Units (BU) internally


  • Director – Client

A major ‘System Integrator’ Group Holdings (CISCO Gold Partner) (Privately Held; Information Technology and Services industry) October 2008 — January 2010

– Worked for a major System Integrator as a Client Director, handling their ICT portfolio – Identifying key accounts, devising & implementing plans to secure business. (esp. Unified Communications, Data Centers, Call Centers and DRM to Telecom/ ICT entities) – Acting as a ‘Bid Manager’ as and when needed while handling RFI/RFP for medium and large projects – Monitoring and growing relationships with partners and corporate clients to gather their support in the business (esp. Real Estate, Transportation, Energy and Government sectors) – Liaising internally with Pre-Sales, Project Management and Technical Support to make sure customer expectations are exceeded (pre and post sales)

Key Responsibilities: Account Management, Business Development, Customer Relationships, and Strategic Insight  


  • Director (A) Sales & Marketing

One of the top 3 Telecom/ICT Vendor (Telecommunications industry) September 2006 — September 2008 (2 years 1 month)

– Formulating annual marketing plans & managing marketing team in country – Identifying market potential, analyzing project proposals & qualifying accounts – Planning & achieving sales target, account penetration, customer satisfaction and retention – Providing consultation to clients about product road-maps & industry trends, and translating their needs into feasible solutions – Offering Pre/post-sales support for Wireless, Transmission & Datacom Solutions – Briefing press and representing Huawei at conferences, seminars & other speaking events – Delivering lectures at various educational institutes to generate awareness about latest advances in Telecom & ICT arena and sharing company updates – Escorting customers to international exhibitions & operator visits – Major Accounts: Service Providers and Gov. (Regulator, Ministries) – Technologies: NGN, Softswitch, 3G, IMS, IN/VAS, Datacom, Terminals

Key responsibilities: Business Development, Sales, Marketing, Marketing Intelligence, Management, Customer Relations Management, Public Relations, and Strategy  


  • Account Manager

A major vendor in Enterprise Space (Gold Partner) (Public Company; 10,001 or more employees; Telecommunications industry) August 2005 — August 2006

– Offering Pre-post-sales support for NEC, AVAYA & CISCO Telecom & ICT Solutions – Generating leads and closing deals – Conducting presentations and demos in events like GITEX, preparing proposals and quotations – Updating corporate customers about the latest technology (Telecom & ICT) trends – Maintaining relationships with customers; ‘cross selling’ and ‘up selling’ – Serving as an interface in project management engagements – Major Accounts: Citibank, Standard Charter, Lucent, GM and SME – Technologies: VoIP, Contact Center Solutions, PBX

– Key responsibilities: Business Development, Sales, Marketing, Communications, and Customer Relations Management  


  • Computer Sciences Faculty

One of the top University (Educational Institution; 501-1000 employees; Telecommunications industry) September 2000 — June 2003

– Worked for more than one top Universities as Computer Sciences Faculty in Pakistan – Preparing and Instructing ICT & Telecom courses, and conducting classes – Delivering Legacy and Multimedia presentations to students – Introducing Computer Based Training (CBT) as a mode of teaching – Arranging field trips to top Telecom and ICT establishments – Major Accounts: Bachelors and Masters BCE Students – Technologies: Computer Networks, Data Communications, Communications and Networks and Software Engineering

– Key responsibilities: Training, Career Counseling, Course Designing, Field Visits  


  • District Sales Manager

One of the Top Telecom Vendor (Public Company; 10,001 or more employees; Telecommunications industry) August 1995 — August 2000

– Worked as a District Sales Manager (Mid West) – Sprint in USA – Taking care of customer needs for Transmission, Fiber & Power products – Positioning products, driving sales & forecasting – Interaction with customer for technical/sales needs – Worked as a Product Engineer – Tier II technical support of Access Products – Field Trials & First Office Applications (FOA) of new products – Participating in Exhibitions, Trade Shows and Symposiums – Product training for customer support (internal and external) – Worked as a Technical Services Engineer – Tier I technical support of Access Products & Multiplexers – Call center & On Call duty (Handling of Service Outages) – Field visits to customer sites – Worked for as an Engineering Intern – Worked on Final Prints for DC Power Designs – Major Accounts: Bell south, GTE, Sprint and AT&T – Technologies: POTS, T1, ISDN, xDSL, Mux, NGDLC, SONET, FITL, FTTC, ONU, FTTH, & ATM

– Key responsibilities: First Line Technical Support, Field Visits, Business Development, and Account Management  



     Master of Business Administration (MBA), Regis University, USA  

     Bachelors of Science (Electrical Engineering) Texas A&M University, USA  




           CISCO: Wide Area Application Services for Account Managers

           HP: Accredited Sales Professional (ASP)

           HP Services

          CISCO: Certified Sales Expert (CSE)

          CISCO: Cisco Certified Network Associate (CCNA)

          Microsoft: Microsoft Certified Systems Engineer (MCSE)

          MARCONI: ATM Switches

          MARCONI: DISC*S: Next Generation Digital Loop Carrier (NGDLC)

          Telcordia: Next Generation Networks – Technical Overview (NGN-TO)

          Global Knowledge Network: Understanding Network Fundamentals

          Global Knowledge Network: Network Trouble Shooting



          Leadership Excellence Course – Standard Bearers Academy (5 days residential program)

          Corporate Sales Skills Development Program – Rikaz Global

          Project Management Professional (PMP) – Training Course

          Becoming a Customer-Centric Company – Kellogg School of Management

          Management Development Program (11 modules, 11 months)

               Team building, Coaching and Mentoring, Communication, Effective Stress and Time Management, Managing Change in challenging Times

          Advanced Selling Skills – Quality Based Selling Skills



      Blend of Technical and Managerial academic background

      20+ years of technical/managerial Telecoms/ICT experience with geo-social-political exposure (America, Asia  and Middle East; expat for more than 35 years)

      Customer relationship, business development, staff management & training, change management, marketing intelligence & strategic insight and decision making

      Understanding of current Telecom & ICT market (mobile and Fixed), & emerging industry trends

      Quick adaptation to change & multi-tasking under pressure – Proven record of sales

      Strong communication skills (written and verbal)

      Fluency in English (IELTS 8) and Urdu with reasonable understanding of Arabic

      Member of ‘Toastmaster International’



     Reading, Swimming, Traveling and experiencing different cultures

     Attending IT, Telecom and Media technology events

     Appearing on live radio shows about technology;